Order status #2

New Issue

2026-06-11T19:43:27Z

snick commented

2026-06-11 19:43:27 +00:00

Order status
- Staff should be able to:
  - “Accept/Reject” an order. This marks the order as accepted to the customer, or declined to the customer. Be able to include a reason for rejection, if left blank, the field (reason) option is not visible to the customer at all.
  - “Start” an order. This places an order to “processing” or “active” status to the customer.
  - “Complete/Ready” an order. This tells the customer their order is ready for pickup.
  - Add a reason / note to any of the statuses, and indicate if the customer should see the note and or updated note. Make an option to do so on every order.
- Order tracker for the customer, follow the instructions above for labels.
  - Tracker sends an email when when the order is accepted.
  - Make the templates sent to customer’s email for order status configurable in the admin dashboard.

- Order status - Staff should be able to: - “Accept/Reject” an order. This marks the order as accepted to the customer, or declined to the customer. Be able to include a reason for rejection, if left blank, the field (reason) option is not visible to the customer at all. - “Start” an order. This places an order to “processing” or “active” status to the customer. - “Complete/Ready” an order. This tells the customer their order is ready for pickup. - Add a reason / note to any of the statuses, and indicate if the customer should see the note and or updated note. Make an option to do so on every order. - Order tracker for the customer, follow the instructions above for labels. - Tracker sends an email when when the order is accepted. - Make the templates sent to customer’s email for order status configurable in the admin dashboard.

snick added this to the General project 2026-06-11 19:43:27 +00:00

snick added the enhancement label 2026-06-11 23:46:25 +00:00

snick closed this issue

2026-06-14 18:57:27 +00:00

snick moved this to Complete in General on 2026-06-14 18:57:42 +00:00

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Reference: snick/order#2